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Integrate Yeastar PBX with Microsoft Teams
Add Enterprise Voice. Provide a complete UC&C solution.
With over 145 million daily active users of Microsoft Teams, Yeastar has integrated with Teams to provide Teams with enterprise-class calling capabilities of Yeastar PBX systems (P-Series PBX Systems, S-Series VoIP PBX, Cloud PBX and K2 IP-PBX). With Direct Routing technology, users on Yeastar PBX System and Teams can communicate seamlessly with others just like regular extensions, ideal for businesses with a mix of Teams and non-Teams users.
Enjoy a variety of advanced PBX features
ACD
Assign incoming calls to the appropriate queue and correct available agent based on some policy you set.
monitor
Enables agents and supervisors to visually monitor agent and queue activity in real-time and quickly identify any possible issues.
Call Recording
Track every phone call to improve agent performance or comply with regulatory requirements.
Report
Use detailed statistical reports for multi-dimensional performance evaluation and gain insights into efficiency improvements.
IVR
Used in conjunction with ACD, IVR helps small and medium businesses handle high volume of incoming calls by prompting callers to desired destinations with custom rules.
Caller ID
View real-time display of incoming calls, agent status, and other queue-related statistics to help you handle calls efficiently.
Business phone system directly on Teams
Meet all your internal and external calling needs directly from the Teams app.
Bring your existing phone numbers and any SIP endpoints to MS Teams.
Communicate seamlessly anytime, anywhere on mobile and desktop.
Set up in minutes without any expensive SBC equipment.
Consolidate your business communication and collaboration on one platform.
Easily integrates with sip paging systems, door phones and analog devices.
Open up a new world of opportunity
The exponential growth of Microsoft Teams is impacting many service providers, resellers, and MSPs. With no additional investment in infrastructure or hardware, the Yeastar for Microsoft Teams integration solution can help you quickly, easily, and cost-effectively enable Enterprise Voice to Teams users, filling gaps in your existing Teams user base and reaching a wider user base Created a great opportunity customer base.